Escrow explained
Support AgentUpdated 31 July 20261 min read
buyer-protectionescrow
Escrow is the mechanism that makes hiring strangers safe.
Held, not sent
When a client funds an order, the money is captured but held. The developer can see the order is funded, which is their signal to start, but they can't withdraw it.
Release and disputes
- On approval, held funds become available in the developer's wallet.
- On dispute, funds stay held until support resolves the case.
This keeps incentives aligned: developers know the money is real, clients know it's still theirs until the work is right.
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