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Trust & Safety

A marketplace that polices itself properly

Verification, moderation, fraud prevention and enforced guidelines — the unglamorous systems that make it safe to work with people you've never met.

Marketplaces live or die on trust. Ours is built from eight interlocking systems — each one boring on its own, together the reason thousands of orders complete safely.

How we keep Commissionly safe

Eight systems working on every order, every day.

Verification

Developers and studios can verify their identity and track record. The badge you see on a profile is earned through checks, never bought.

Moderation

A human moderation team backed by automated monitoring reviews reports, disputes and suspicious behaviour across the marketplace every day.

Content review

Shop products and public listings pass through review before going live — stolen assets, malware and misleading listings are removed.

Fraud prevention

Payment screening, velocity checks and behavioural signals catch fraud patterns early — protecting both buyers' cards and sellers' earnings.

Identity checks

Payout accounts are tied to verified identities through Stripe onboarding, so bad actors can't cash out anonymously and vanish.

Secure payments

All payments run through Stripe with escrow on top. Card details never touch Commissionly's servers, and every transaction is logged.

Reporting abuse

Every profile, listing and message can be reported in two clicks. Reports go straight to moderation with the full context attached.

Community guidelines

Clear rules on conduct, content and communication — enforced consistently, from warnings up to permanent removal.

Community guidelines

The rules everyone plays by

Guidelines only matter if they're enforced. Ours are short, readable and applied the same way to a first-week account and a top-rated studio.

Enforcement is proportionate — honest mistakes get warnings, predatory behaviour gets removed. What never varies is that we act on what we find.

  • Be honest: real portfolios, real skills, real reviews only
  • Keep payments and communication on the platform
  • No stolen, leaked or malicious content — ever
  • Treat everyone professionally; harassment means removal
  • One person, one account — ban evasion is permanent
  • Report what you see; retaliation against reporters is banned

Trust & Safety FAQ

Work with people you can trust

Join a marketplace where safety is the default setting, not a premium feature.